
An ‘Enquiry-Led Approach’ to Leadership
We have worked with many organisations to help Leaders adopt an ‘Enquiry-Led Approach’ and we have seen first hand the wealth of benefits gained from having Leaders use more of an Operational Coaching™ style of leadership in their everyday interactions.
Click any of the boxes below to read about just a few of the fantastic commercial and social benefits our clients experience when they begin to use powerful and insightful questions.
For more information about how adopting an 'Enquiry-Led Approach' can help your organisation banish groundhog days forever, please fill in your details below. We look forward to talking to you soon!
Other Benefits of Utilising a Coaching Style of Leadership, include:
- A proactive and solution based workforce
- Increased engagement levels, which leads to reduced attrition
- Increased team performance
- Better collaborative working skills with peers through improved coaching conversations
- Learning to ‘manage up’ by asking better questions
- Helping to find powerful solutions to problems
- Being better able to work with colleagues from different backgrounds, environments and cultures by adopting a coaching approach
- Increased customer/client satisfaction by having a higher performing team
- Being able to leverage the new coaching approach in your customer/client interactions
- Turning around poor performance
- Dealing better with difficult situations and conversations
- Improved delegation
- Improved client management
Improved Processes
“Quicker delivery of a project into the business. Once fully embedded it is worth £1m per annum savings.”
“New cashing-up procedures that allow for cash payments has generated increased revenue of c.£700 per day in one outlet!”
“Because our Team found the best way to anticipate the works, we haven’t had any claims from tenants – saving overall €300-€500k”
"The positive moment is the realisation that a command culture is not the only way to get improvements! Coaching and development will help sustain long-term results, not just short-term fixes."
Creating Win/Win Relationships with External Suppliers and Unions
“The supplier ... couldn't understand the impact they have on our operations if the service goes wrong. Taking up a coaching approach stopped the e-mail tennis and we now meet F2F to resolve at monthly intervals. I am adopting the approach to help support a win / win culture.”
“Long-term issues have been resolved through a change of approach, including certain discussions with trade unions and, what had been re-occurring, weekly delivery issues, including a reduction in operational cost, delivering 11% YOY improvement."