Executive Coach - Jackie

Jackie is a highly experienced Executive Coach, Coach Supervisor, Clean Language Facilitator and Business Consultant. She is a founding board member of the ICF and has presented at four of the ICF International Coaching Conferences.

She works with clients across a wide range of industry sectors, typically at executive and senior management level, is highly experienced coaching within a diverse workforce having previously lived and worked in three different countries.

Jackie is one of the original founders of the International Coach Federation, an Assessor for CSA and ILM and is a certified NLP Practitioner. She won a public speaking award in 2005 a coaching achievement award in 2006 and holds the Competent Toastmaster Gold and TM Award for Leadership. 

Watch Jackie talking about her wealth of experience!

Clients include:

A Selection of Jackie’s Sector and Industry Experience Include:

  • Banking 
  • Construction 
  • Entertainment 
  • IT
  • Language schools 

  • NHS
  • Universities
  • City Councils 
  • Engineering Insurance

  • Land Management 
  • Manufacturing 
  • Professional Services 
  • Utilities 

World Class Executive Coaching

Jackie has coached senior executives and teams within organisations such as AIRBUS, BBC & Shell and regularly delivers coaching sessions across Europe. She speaks fluent German & Swiss German, good French, some Italian and Spanish. This experience of managing teams and coaching internationally both in Europe and the Far East has given her the skills necessary for leading a wide variety of coaching and training programmes. With over 15 years experience of coaching executives her positive, motivational style enables people to go away feeling they have real value for money. 

Jackie has international experience of coaching executives within corporates and supporting managers in senior positions across a wide range of areas including one-to-one coaching, change management, leadership development, team development, relocation, repatriation, and cross-cultural understanding. 

Jackie has had particular experience working with engineering companies, IT and utilities companies and, in addition to delivering one-to-one coaching, has run coaching workshops and training for senior managers in firms such as UCL, Mitie Utilities, Bluefin, Strutt & Parker Land Management, London Wall Solicitors, & Odeon Cinemas.

As a linguist Jackie is a specialist in cross cultural communication and she was a lecturer in Europe and the Far East for the London Chamber of Commerce and Industry on Business and Tourism. She has travelled widely, motivating and supporting international teams and more recently in her position as an Executive Coach for Airbus. In this role she coaches executives in leadership positions in addition to multi-cultural teams in UK, France, Germany and Spain.

Jackie displays a high level of empathy and has the ability to inspire and motivate others in challenging times. She has an intuitive and light style that builds rapport quickly and is unafraid to challenge when appropriate. Jackie uses a combination of business models and psychological insight to help clients achieve transformational change. She uses clean language and symbolic modelling to address unconscious patterns of behaviour or beliefs that stop them achieving their goals..

Jackie is also a qualified Coach Supervisor and a founding member of the AOCS (Association of Coaching Supervisors). She has been formally delivering coaching supervision one to one and in groups since 2007.

Jackie’s academic achievements include a LCCIEB Cert Business English, A Teaching Diploma from Guildhall University and the RSA Diploma in TEFL. She also holds Certificates in Transactional Analysis and Emotional Intelligence. She is a current member of the International Coach Federation, an Assessor for CSA, a certified NLP Practitioner and has a CSA Accredited Diploma in Coaching Supervision.

Jackie is a prolific author and has published six books on leadership coaching, reflective supervision and effective public speaking, and she regularly presents at business, coaching and supervision conferences in UK and Europe. Jackie is a voice coach and presentation skills trainer and has helped several high profile figures to speak with confidence and clarity.

She loves skiing and walking or paragliding in the mountains as she lived and worked in Switzerland for 13 years.

Case Studies

Jackie worked with the executive team of one of the largest land management companies in the UK. The executive coaching programme was around team performance and effective communication. Jackie worked with the team on their communication strategy and team leadership. She supported them to set goals and objectives and worked with them to enhance effective communication. The team were encouraged to identify individual and team responsibilities, methods of communication were discussed and actions agreed to achieve the stated goals. All the objectives were met, communication improved, staff now feel more valued and the executive team are more effective. When the results were measured by conducting interviews with all stakeholders, it was shown that customers have also been positively affected by the changes.

Jackie worked with several members of the Airbus senior leadership team to identify and enhance the key leadership behaviours that would most effectively support international teams going forward. The challenge was to change the somewhat hierarchical and aggressive leadership to a flatter structure so there was a more collaborative approach. The results of the coaching programme were significant. There was greater understanding, collaboration and clarity of communication. People felt supported at a time of critical importance as Airbus was in competition with Boeing and needed to increase production on a considerable scale. Overall, it was found there was less sick leave taken by senior staff, staff became more motivated and inspired to work to their full potential. The A380 aircraft was manufactured on time with the full co-operation of all four countries working together, despite their initial differences. 

What Jackie’s Clients say about her:

Jackie continuously receives glowing testimonials from her clients. Below are some examples of specific quotes that her clients have said about her.

Please note, we are always happy to supply specific references should you require them.

Jackie's support has been invaluable in helping me to clarify objectives and roles & responsibilities for a centre of competence with about 1800 employees. I have found my sessions with Jackie enjoyable as well as productive and she is a trusted confidant and mentor. I would have no hesitation in recommending Jackie as a trustworthy executive coach of high integrity."


I have worked with Jackie on several occasions over the years, both for myself and team members, and always found her focused, well prepared and very personable. She is highly professional, warm and perceptive. When we really needed help, the first person we thought of was Jackie. Very importantly, working with her is fun!"

Operations Manager, Cactus

I have worked with Jackie as a personal coach on and off for the past 18 years and I have found that her easy to understand concepts and her communication is clear and very effective. The use of Clean Language for example, has been helpful for me as an Englishman leading multinational organisations and has also been invaluable as it helped me build strong leadership teams throughout my career. I use Jackie’s concepts in my day-to-day coaching with my multinational team, which has helped them develop their leadership capabilities. Finally, it is good to see that coaching is being recognised as a key tool for all leaders and managers globally."

by Ian Dawkins CEO ITC Global Head of Global Network OperationPanasonic Avionics

During the course of 2015, I benefitted enormously from a series of individual coaching sessions with Jackie. As I bedded into a new role at LSE, managing a significant-sized team of major gift fundraisers, Jackie coached me in a variety of management tools and techniques, to help me be successful in managing this highly talented group of fundraisers. It was not only the practical business tools with which Jackie was able to provide me that were so beneficial, but the softer skills of mindfulness, approach and adaptability which have proven so valuable to me, both personally and as a manager, since we began working together.

Jackie has particularly assisted me with tools for team building and development, essential as most of the team were new, including guidance on mentoring individuals and specific situations. She has also been invaluable in providing guidance and ways forwards in other areas, such as managing challenging colleague situations. Her warmth, presence and wise counsel, and her ability to bring out the best solutions, have given me the tools I’ve needed to grow and develop as a manager. I look forward to continuing to work with Jackie as a management coach as my career progresses at LSE."

by Suze Anderson, Head of Major Gifts, London School of Economics and Political Science

Jackie is helping me train toward my ILM Level 5 coaching qualification. Her style and manner make the subject relevant and accessible, with good examples and helpful practical exercises. My increased understanding of coaching and the impact that it can have has informed all aspects of my professional life. Her guidance and support has been instrumental in developing an internal coaching network and her involvement and expertise on the wider context issues have been invaluable."

by Katie Mugford, Bath Spa University

or call us today on +44 (0) 1926 889885

More about Jackie's Products & Books..

Jackie is a prolific author and has written 6 books on public speaking, coaching and supervision.

To learn more about
"Coaching Supervision at its BEST"
please click here

To learn more about
"Coaching Skills for Leaders in the Workplace"
please click here

To learn more about
"Full Spectrum Supervision"
please click here

To learn more about
"Get that Job with NLP"
please click here

To learn more about
"Raise your Glasses Please"
please click here

To learn more about
"Make a Great Speech"
please click here

or call us today on +44 (0) 1926 889885

What Jackie Says...

“If you are looking for a challenge, a calm reflective yet motivational space in which to explore your unique skills and talent, then let’s meet.  Perhaps you are on the brink of a decision or need a creative way to look at issues and explore behaviours, in partnership we are sure to uncover new paths"

Jackie’s areas of Expertise:

  • Coaching Executives & Senior Leaders
  • Leading international teams
  • Cross cultural communication
  • Change management
  • Leadership behaviours
  • Advanced presentation & speaking skills
  • 360 degree feedback & facilitation for personality assessments