Notion's Articles

Is Coaching an Indulgence?

It has long been acknowledged by much of the business community that coaching is what sets exceptional organisations apart from the rest. Yet when coaching initiatives fail to deliver desirable levels of performance many organisations withdraw investment, or simply allow their initiatives to fester. When this happens, then yes, coaching is indeed an indulgence.

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Top Tips for Choosing The Best Coaching           Skills Course

There are so many training organisations out there claiming to deliver effective coaching skills training. The array of choice can be overwhelming and is enough to turn the task of choosing your course in to a real chore. So here are our ‘top tips’ for choosing the best coaching skills course.

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The Shocking Truth Behind Poor Performance

“They’ve got a bad attitude.” “They simply don’t have the skills to do the job.” “They think they’re better than they are.” “They just don’t understand me.” “They don’t fit in around here.” “They must have problems in their private life.” 

These are just some of the judgements that Managers may make when dealing with poor performance but what if instead of blaming people, Managers put their own management skills in the spotlight?

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Why the GROW Model Doesn’t Drive Organisational Change

Popularised in the late 80’s by John Whitmore et al, the GROW model is still cited as one of the most popular and most recognisable coaching tools in the world. This simple, sequential coaching approach often forms the most basic instruction of any new Coach. But despite its enduring popularity, we still haven’t seen coaching break out in a way that transforms behaviour change at an organisational level. Indeed even when organisational commitment to creating a coaching culture is strong many coaching initiatives fall flat. As a result, organisational confidence in the ability of coaching to affect real change drops, making it much harder to sustain interest and attract future investment. So what is going wrong? Has the GROW model outlived its usefulness in organisations?

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How to Reduce Survivor Syndrome

In the last few weeks the headlines have been full of news stories regarding the downsizing of some well-known high street giants, including House of Fraser and Pound world, in a last bid attempt to save them from collapse.

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How To Improve Retention by 50%

Attractive salary packages, good terms and conditions, career development and opportunities to learn may be sufficient to entice people to join a new organisation, but these things alone are not enough to stop them from leaving. According to a Gallup Survey, the relationship people have with their Managers can determine whether they stay or leave. So, if organisations don’t pay attention to the relationships their Managers have with their employees, they risk doubling their employee turnover.

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Do you want to Revolutionise Performance, Productivity and Engagement in your Organisation

Time and time again businesses face these same eight challenges and yet each one can be solved forever in one easy step. So why don’t more workplaces know about it? Keep reading to learn how you, with the help of some simple operational coaching skills, can revolutionise the performance, productivity and engagement levels in your organisation...

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A Sure Fire Way to Improve Engagement

The negative impact of a passive and disengaged workforce on performance and productivity is substantial, so isn’t it time that Leadership gave ‘engagement’ the commercial attention it deserves? 

In 2009 The McLeod Review outlined four key enablers to employee engagement which heralded a new way forward for organisations; yet almost a decade later, engagement levels remain a critical issue for employers across the globe. More worryingly, employee engagement appears to be retracting with around 1 in 4 employees being unable to report that they are moderately engaged, let alone highly engaged.

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Don't Waste Money on 360 Degree Feedback Until You've Read this…

Organisations that really want to leverage the skills, experiences, styles and preferences of their highly differentiated workforces will benefit from taking a much more individualised approach. 360 degree questionnaires can be a powerful way for people to get real-time highly individualised feedback from colleagues at work which can help build higher levels of self-awareness that in turn can improve performance and relationships with others.

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The Powerful Secret to Increasing Productivity

Most economists tend to agree that productivity will remain sluggish into 2018, with no signs of marked improvement. And, although unemployment remains low, the average annual growth in output per worker has actually fallen. Yet, the TUC calls Britain’s long hours culture a national disgrace – so aren’t people busy enough already? Probably! But clearly busyness isn’t having the positive impact on productivity that one might expect, therefore, isn’t it about time that organisations started to help their people to work smarter, not harder? Herein is the secret.

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Should I stay or should I go? - 5 critical moments that impact talent retention

Retention is set to be a key issue for organisations in 2018. Several factors are at play: stabilised employment, shocking engagement levels, the transparency of job opportunities, and the flexible career mentality of a largely Millennial workforce, to name a few. Keeping hold of top talent must be a priority for organisations if they are to remain competitive. 

So, what can organisations do to retain their talented employees?

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How to get Learning to Achieve a Transformative Effect

We are not always entirely aware that we are learning; when we ‘just know’ how to do something it’s often as a result of repetition and eventually habit. In other circumstances, learning is more intentional, for example, attending a seminar or reading a book. Intentional learning can be effective but it can also be impersonal, forgettable and replaceable. However, when you add purpose to learning something transformative occurs.

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Can Coaching Cultures Really Deliver Higher Performance?

Are there a set of factors that typify high performing organisations? What are the common themes? High performance organisations share several features, that when working in unison over a sustained period of time, can deliver substantial financial and non-financial results that far outstrip others in their peer group.

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The ROI of Executive Coaching – The Hard Facts

Frustratingly, the myth that coaching cannot be measured still endures. Why? Because it’s far too easy to use ‘confidentiality’ as a reason to shroud the coaching exchange in secrecy. Yet Notion have repeatedly proven, whilst still respecting the privacy of individuals at a micro-level, that it is possible - moreover necessary - to set clear coaching objectives related directly to business outcomes that CAN be measured and reported. How is this possible? Notion’s Coaching Director, Laura Ashley-Timms suggests we get CLEAR about this...

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Managing Performance – A New Ball Game

In 2017 Chancellor Philip Hammond attributed an £84 billion productivity loss to poor performing managers.  Set this in an environment of unprecedented change, dangerously low engagement levels, and a new generation of employees prepared to jump ship regardless of the amount of change happening; and we can be certain that managing performance in 2018 will be a whole new ball game. 

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What Makes Operational Coaching So Powerful?

Are you looking for your managers to be able to improve their communication skills, develop their teams 'every day' and 'in the moment' and have the ability to hold better conversations? 

Notion’s STAR® model is the first ‘Operational Coaching’ model designed solely to help Managers to develop coaching as a habitual behaviour by adopting an ‘Enquiry-Led Approach™’. This calls upon the Manager to resist the urge to tell others what to do – not just once or twice – but in their everyday interactions.  And the results are powerful.

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Good Managers Manage Performance but Great Managers Enable Performance

Great Managers understand that they need to move away from this notion of ‘managing performance’ and instead focus on how they can ‘enable performance’ which is much more about creating an engaging culture that changes the conversation within the organisation and engenders high levels of curiosity. Through ‘enquiry’ Managers can enable greater levels or engagement, contribution, and performance.

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Notion Orbits the HR Circuit

A huge thank you to everyone who joined us at one of our recent events to celebrate the launch of ‘STAR® Manager’.

Screening rooms, champagne launch parties, key notes at London’s Olympia and Briminham’s ICC, exhibition stands, mysterious astronauts, awards dinners… we really have had a ‘blast’ to launch STAR®.

Click on the attached PDF to see the photos and highlights from all the activity over the last few weeks.

If you missed us or were unable to attend please do get in touch and we’d love to show you what we are so excited about. Just drop us an email by return.

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The Impact of Disruption on Coaching

In this fast changing world, how does coaching stay at the forefront of the change agenda in order to support organisations to address the new challenges they face?  

Read our latest article about how disruption is impacting coaching in organisations

·       How the speed of change is affecting the political landscape, economic stability, legislation and social balance.

·       How having less time changes the dynamics of coaching relationships.

·       How to retain the quality of bite-sized learning and development. 

·       How critical it is to measure ROI to demonstrate the impact of coaching on commercial results.

·       How technology has created a global market place for coaching and simultaneously increased competition.

·       How new and innovative coaching practices can be blended with highly personal face to face coaching.

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Executive Coaching Doesn’t Have to Be a Headache!

An estimated $1bn is spent on coaching in the US every year and in 2016 73% of blue chip organisations reported that they were increasing their spending on coaching.

With some of the most applauded companies leading the way, it is patently clear that organisations are now recognising how executive coaching can help unleash and leverage their leadership talent for competitive gain. But the UK seems to be lagging behind.


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Is Coaching a Dirty Word?

Although a relatively modern phenomenon, coaching has reached the mainstream in organisational life.

Often confined to the C-suite and used sparingly as a performance intervention, there is an air of mystery about what coaching is exactly.

Unsurprisingly, when coaching appears on the learning and development agenda, it can be received with scepticism and distrust. So, perhaps coaching IS a dirty word.

To find out, we surveyed over 700 organisations and asked them what coaching meant to them.
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Onboarding - A Bespoke Approach That Reduces Costs and Increases Productivity 

Approximately 25% of the working population make a job move every year.

According to a study by Oxford Economics in 2014 it costs organisations a staggering £30,000 to replace a single job.

So, is loss of productivity inevitable and can it be minimised?
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The Power of Positivity

Having just had the most difficult and stressful 2 days, writing this article was an interesting experience!  

Facing adversity whilst remaining positive is a major challenge for most of us but incredibly powerful… So is your glass half full or half empty?

This is a huge topic. If you search for Positive Thinking on Google you will get 48 million references! So clearly we are only going to be able to scratch the surface here today.I would like to introduce you to two characters – one, in my opinion, runs their organisation with a ‘Half Empty’ philosophy. The second lives their life ‘Half Full’. 

I would then like to talk a little bit about the impact of having either a half empty or a half full philosophy.

How To Get a Better Answer - Ask a Better Question

Whilst we often hear that ‘insanity is doing the same thing over and over and expecting a different result’, and know intellectually that this is true, we are still typically creatures of habit.The challenge is breaking the habit.

So when faced with a personal challenge, or a difficult issue stemming from your team, your manager or your customer, stop, step back and ask a better question.

The GROW Model - It's Not The Future

Organisations are increasingly embracing coaching as a method of supporting people to address relationships, performance, career challenges, and issues about wellbeing. It is a task often outsourced to external executive coaches but more frequently coaching is also provided by internal coaching functions.

But is this approach right for you? 

We recon there might be something that would benefit you even more...

The Importance of Supervision

For both the Internal Coach and the internal coaching function, qualified supervision is not only desirable but it is also essential for sustainable and effective coaching practice. 

How To Guarantee Success From Your Assessment Centre

Despite almost a fifth of organisations claiming that an assessment centre is one of their top 3 most used talent management activities, only 16% of organisations rated them as one of their top 3 most effective activities.

Case Study: Birmingham City Council 

Fast performing improvements at Birmingham City Council - Andrea Burns talks about her experiences of working with Notion

How To Develop the How

Leaders and managers are often excellent at identifying 'what’ they want to do but sometimes overlook 'how’ they can achieve it. In this blog we explore how managers can effectively develop the 'how'.

Top Tips For Choosing the Right Coaching Skills Training Course...

There are so many training organisations out there claiming to deliver effective coaching skills training.

The array of choice can be overwhelming and is enough to turn the task of choosing your course in to a real chore.

So in this article we outline our ‘top tips’ for choosing the best coaching skills course.

Why the Grow Model is Groaning...

Business itself has changed dramatically over the past few years. To survive, companies have trimmed every ounce of fat from their payrolls while straining every sinew not only to keep customers but also to get new ones. 

Gone were the days when key staff could spend hours away from critical operations. Many companies have survived this change, but far fewer coaching programmes did. 

Why? One reason is the way coaching training is delivered: the GROW model. It's the basis for pretty much all coaching training in the UK, and it's worn out.

Why Human Relationships are Critical to the Success of the Automated Workplace

With 54% of companies admitting to have already begun the automation of their businesses there is an inevitable impact on the role of the human being in the workplace.

This article looks at why human relationships are so critical to the success of the automated workplace.

Iceland: Busting The Myth About Executive Coaching

We know from our survey to over 700 global organisations that many organisations when asked see coaching as remedial. 

It's time to bust the myth - Executive Coaching is not an emergency service! 

Discover in this article how Iceland have unleashed the true potential of coaching in supporting their talent.

No More Excuses, You Can Measure ROI

We often hear the excuse that because of the confidential nature of coaching, it cannot be measured in hard terms. 

Our survey of over 700 companies supports this premise, with a huge 93% of senior executives telling us that they have no idea what the typical ROI of their coaching programme is. 

We say, no more excuses, you can measure ROI. Read our article to find out how you too could deliver commerical returns from your coaching programmes ...

How To Ensure Your Training Has IMPACT

Have you ever wondered why people are so reticent to attend training events? Or why the training didn’t get the results that you expected? It might be that the initial feedback was good, but no real change or improvements have happened or they are just short-lived. 

A superficial evaluation may lead you to believe that it’s because the training content wasn’t good enough, or the trainers lacked rapport, or maybe the food at the venue just didn’t live up to the cordon bleu tastes of your delegates. Possible?

A more probable reason for training ineffectiveness, is that there is no IMPACT on the individual or the organisation. So, how can you ensure your training has IMPACT?

5 Ways To Get Your Initiative Off The Ground

You’ve been here before. A great idea, a well thought through cost projection and a host of anticipated benefits – but the idea fails to secure the support of the senior team. So, what happened?

Download our article to discover 5 ways that will help you win over the leadership team and get your initiative off the ground.

STOP - Is Your Bad Mood Killing Your Teams Performance?

Most people have bad days but in a leadership role, the result of a negative mood, if sustained or erratic, can lead to poor working relationships, stress, anxiety and ultimately, lower performance. 

Read our article to learn how to STOP and leverage the advantages of consistently managing your mood in the workplace.

The Missing Ingredient to Culture Change

You probably have your own perceptions of what coaching is. Perhaps you already engage Executive Coaches to work with specific individuals or maybe you operate your own internal coaching function. 

And maybe, coaching just hasn’t delivered the results you had hoped for? Operational Coaching offers an alternative that can transform the way you think about coaching in your organisation. This change in mindset can revolutionise the way people engage with each other and can deliver truly remarkable commercial results. 

Notion’s Managing Director, Dominic Ashley-Timms, challenges the common perceptions about coaching by firstly telling us exactly what Operational Coaching is not.

Are Performance Appraisals Pre-Historic?

The annual performance appraisal has been institutionalised in most organisations and it is, to many, a familiar foe.

But, is the process really adding any value in today’s organisation? Read our article to find out why we believe the traditional appraisal may soon become a thing of the past.

How to Unite a Multi-Generational Workforce one Question at a Time

In 2017 Generation Z will enter the workplace for the first time. They will join a diverse workforce made up of five generations. This multi-generational workforce will challenge the way in which organisations attract, recruit, engage and manage talent.

Many organisations will respond by reviewing their structures and processes to cope with the competing needs of its people. But will this be sufficient to harness the rich experience and diverse skills of a multi-generational workforce? 

To really merge five generations, organisations must first address how to unite a multitude of expectations and motivations.

The Forgotten Variable in the Change Equation (White Paper)

The world is changing rapidly. The only thing we can rely on during this period of uncertainty is that there is more change to come. Dealing effectively with shifts on every level is a crucial skill for any organisation that wants to meet the future head on and succeed.

Notion can give you the tools to break out of old models of thought. Innovation, creativity and evolution are the only ways to survive and thrive