operational coaching training

Gain a qualification

Level 5 Certificate in STAR® Operational Coaching™ and Management Practitioner

for completion of the Operational Coaching™ Practitioner (OCP®) programme*

* This qualification can also be achieved via the fully virtual STAR® Manager Practitioner Programme


3 Months


2 x 1-day virtual interactive workshops 

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operational coaching programme
operational coaching programme
operational coaching training
operational coaching programme
operational coaching programme

What is Operational Coaching® Practitioner (OCP®)?

Notion's OCP® programme is a coaching and management skills training programme developed to improve your capability by enabling you to incorporate coaching-related behaviours into your everyday management style, a skillset that has been shown repeatedly to increase employee engagement, productivity and the performance of teams.

The qualification will also provide you with the knowledge and skills to use these Operational Coaching® behaviours in planned, developmental management settings such as 1-2-1s, goal setting and reviews, performance management and succession planning, or in the development of overall team performance as a part of a wider continuous performance improvement approach.

operational coaching training

Overview of your Journey

operational coaching training

The journey begins with an email to you from the Client Success Team with your link to notion.global (our LMS) which includes all the programme info, programme background and information, workshop logistics and timings, pre-work and qualification information.

operational coaching programme

The workshops (either face-to-face or virtual) is your first learning experience and includes a number of learning methods: plenary, large and small group discussions, practice exercises and a minimum of 1 hour of direct peer coaching on real business issues.

We want to get people actually coaching as soon as possible, firstly with each other on the programme and then back in the workplace. Unfortunately many other programmes spend a long time exploring theory before applying the practical learning.

operational coaching training

Approximately 3 weeks and 6 weeks respectively after your workshops you'll attend a virtual Learning Circle with a Notion tutor. These are designed for you to share best practice and early wins with 2-3 of your peers, and hear the same from them. You'll also have the opportunity to practice your new skills in a safe environment with your tutor, who will provide you with written feedback for you to reflect upon and learn from after the sessions.

operational coaching training

Finally you'll complete some on the job missions and reflection exercises, shared and captured through notion.global, which will become part of the evidence portfolio towards your qualification. 

Who's it for?

This qualification has been developed to support anyone who's working in a line, matrix management or leadership role with direct responsibility for the development and performance improvement of colleagues, direct reports or teams.

What's the Progression?

This qualification offers you the chance to progress to further Internal and Executive Coaching qualifications, for example the Accredited Internal Coach (Level 5) and Executive and Senior Level Coaching (Level 7)  that would support a role as an Internal or Leadership Coach within your organisation, and the opportunity to join Professional Bodies such as the Association for Coaching.

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What Do You Get With Your Investment?

OCP® is a fully supported development programme. Therefore, in addition to the excellent content and materials you'll also get full programme management support with our dedicated Client Success Team.

Their mission is your success.

Detailed below are the elements included within the programme.

What's Included?

  • Workshop: either 2 full days (face to face) or 4 x half days (virtual workshops via zoom)
  • 2 x 90-minute Learning Circles via zoom with written feedback
  • 2 Workbooks
  • Toolkit Box with STAR® Tools
  • Powerful Question Cards
  • Coaching Book
  • Workplace Missions
  • Online Modules
  • Sustainability programme
  • Dedicated online resource area
  • Lunch and tea/coffee (face-to-face sessions only)
  • Dedicated telephone and email support from the Client Success Team during office hours (Monday-Friday 8.30am-5.30pm UK)
  • Level 5 Certificate in STAR® Operational Coaching™ and Management Practitioner on successful completion of the programme

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operational coaching training
operational coaching training

Get the Brochure

You can download your copy of the brochure by filling in the form below and it will be sent to you immediately via email