Most economists tend to agree that productivity will remain sluggish into 2018, with no signs of marked improvement. And, although unemployment remains low, the average annual growth in output per worker has actually fallen. Yet, the TUC calls Britain’s long hours culture a national disgrace – so aren’t people busy enough already? Probably! But clearly busyness isn’t having the positive impact on productivity that one might expect, therefore, isn’t it about time that organisations started to help their people to work smarter, not harder? Herein is the secret.











